Xfinity cable stuck on welcome screen

Mar 23, 2022 · 1.3K Messages. Welcome to our community forum, @user_08ca1b! You've reached the perfect place to get help with any questions or concerns you have about your Xfinity service. Voice guidance is a life saver for some customers but it can definitely be a nuisance when you don't need it!

1. Locate the reset button on the cable box. It is usually a small reset button near the power cable, the power button, or on the back of the box. 2. Press and hold the reset button for 10-15 seconds. This will reset the cable box and should bring it back to the default settings. 3.Cable box seems stuck on the "Welcome -- Connecting to your entertainment experience". Seems to be loading & the screen goes black, a No Signal message & sometimes I'll get the "Welcome -- connecting" screen again. I've unplugged the box, reset the box, reset the gateway -- all with the same results. Not sure if it's related, but a new gateway ...After replacing the main box - on occasion I still get the “Welcome. Bienvenido. Bienvenue.” No signal cable message. I can not figure it out - sometimes from the Samsung in the main room with the big box and sometimes in the other rooms on a Samsun with the mini boxes.In today’s digital age, streaming live television has become increasingly popular. With the rise of streaming services, cable providers have had to adapt to meet the demands of con... Unplug the power cord from both your X1 box/router, and the wall outlet. 3. Wait 30 seconds. 4. Plug the power cord back into both your X1 box/router, and the wall outlet. 5. You should now see the Xfinity welcome screen. If it doesn’t appear after a few minutes, restarting your television or X1 box may be necessary. Unplug the TV cord for about 10 to 15 seconds then plug it back in. Note, that you can also restart the Box from the Help Menu on your remote control; To access the Help Menu, press the A button on your remote control, pressing OK will bring you to the Restart tile. Press OK again to select Restart, it might take a few seconds for the Xfinity ...

I came home today around 4:00 PM and turned my tv on. The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. I unplugged the power for 30 secon...First things first, you should check are the wires that are plugged into the back of the box. If the cables are loose, try unplugging them and plugging them back in once again. Make sure all the connectors are in as tightly as possible. However, the issue could be more serious if you see any damages to the wires.I came home today around 4:00 PM and turned my tv on. The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. I unplugged the power for 30 secon... Decided to disconnect all cables and power and let it sit for 1 minute. Reconnected all the cables and power and left it to do its thing. Came back 15 minutes later and was still at the welcome screen. Changed out the HDMI and coax cables and let it run again after letting the 4k Box sit unattached for a few minutes. All my apps are working on my xfinity apps except HBO MAX it will load then stop and get stuck with a purple screen and the HBO MAX logo it won’t go any further. I have tried everything. Plugging out the tv , plugging out the cable box , restarting the router and plugging it back out and in. Check parental , even deleting the local cache ...meps physical exam for males; smite cross progression ps4; gastroparesis causes norvasc; is pepper spray legal in va. houses for rent by private landlords near meI went to setup screen selections and got stuck on voice guidance. After spending 6 hours trying to restart it. And on the phone with several representatives. I finally told them I want a new box. I picked up my new box 3 or 4 days later and again. Try to install it and God stuck on the voice guidance. I was able to talk to a representative.

If your Xfinity Flex has software issues, a loose cable, or is not connected properly to the WiFi network, it can be stuck on the welcome screen when you turn it on. To fix this, check the connection of your Xfinity Flex to the router. Ensure that the ethernet cable is connected all the way and that it is in range of the WiFi network.Cable stuck on welcome screen. Closed. My cable box is stuck on the welcome screen. I’ve unplugged it numerous time, once for 3 hours, and nothing works. Archived post. …Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.Jun 24, 2023 · After some research on my part and communications with xfinity phone support, they confirmed that the model cable/dvr box installed is not 4k capable. They are supposedly mailing me a proper 4k capable cable/dvr box because the local xfinity store doesn't have any.

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Feb 2, 2022 ... ... Xfinity Flex TV Box videos ... How to adjust TV full screen, get full picture size - TV screen fit ... NO LONGER PAY CABLE TV! (THIS APP OFFERS ...Pick your device. Pick troubleshoot and then click on continue. The screen will load and you can click on “system refresh” to start the reset. There is also a default restore option if you don’t have the app. To use that, turn on the streaming device using the power button. Make sure the light is blinking green .To reset your Xfinity cable box: Find the reset button on the back of the box. It should be labeled Reset. Press and hold the button for at least 30 seconds. The box will restart and go through the reset process. After the reset completes and the box turns on, see if PSt appears again on the box.Sep 28, 2022 ... In this video I show you some troubleshooting steps if your Xfinity Flex is not working and there is a black screen on your TV.What really works is to power cycle the box and set a 4 minute timer. The box normally takes 3 minutes to get past the first welcome screen and it will reboot some time later if not. If it does not go to the second welcome after 4 min, power cycle the box again. Ours reliably gets by the first welcome on the second try. My X1 box is stuck on ...After repeatedly resetting both the router and my FLEX box, I am only able to see very limited functionality, beyond a black/blank screen from my Flex device. I am able to access the ‘screen saver,’ but no Home Screen. I am able to use voice commands, but the FLEX never actually accesses the show/3rd Party App I am trying to access. Please ...

Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ... A few days ago my X1 box would randomly restart and get stuck on the welcome screen. A reboot would eventually bring back the tv. It eventually stopped working all together. I just received a replacement box and it’s doing the same thing. I get past the welcome screen but then I can’t bring up the menu or even pair the remote. On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were accessible) and issue a restart. Upon restart, the box was stuck on the "Welcome. Bienvenido. Bienvenue." screen. Powered off, restarted, still on the "Welcome. Bienvenido. Bienvenue ... If that doesn't work, you can reset the remote to factory by holding the A and D button together until the light on top of the remote turns solid green, then press 9,8,1. It'll blink twice then you should be able to re-pair your remote with the above settings. If you have the XR11, it's the setup button until solid green then the Xfinity button.A few days ago my X1 box would randomly restart and get stuck on the welcome screen. A reboot would eventually bring back the tv. It eventually stopped working all together. I just received a replacement box and it’s doing the same thing. I get past the welcome screen but then I can’t bring up the menu or even pair the remote.The X1 Welcome screen will appear after the TV Box restarts. Once the System Refresh has been completed, your TV Box will return to live TV. The System Refresh feature can only be used once within a 24-hour period, so if you continue to experience issues, you can Schedule a Call to have a specialist troubleshoot your issues.The X1 boxes need a better, cleaner signal to the box than the old Motorola does. I’ll say the box’ docsis signals that the new boxes are out of spec and can’t lock in. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. 0.Cable stuck on welcome screen. Closed. My cable box is stuck on the welcome screen. I’ve unplugged it numerous time, once for 3 hours, and nothing works. Archived post. …Unplug the TV cord for about 10 to 15 seconds then plug it back in. Note, that you can also restart the Box from the Help Menu on your remote control; To access the Help Menu, press the A button on your remote control, pressing OK will bring you to the Restart tile. Press OK again to select Restart, it might take a few seconds for the Xfinity ...Our cable box keeps restarting on its own and then gets stuck on the black "welcome screen." This has been happening multiple times a day for the last couple months.Please help. Archived post. New comments cannot be posted and votes cannot be cast. Hey u/ Alzriso_Gardn this is not the experience we want you to have using our services.

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it

For the past month like many of you each morning the Xfinity box was stuck on Boot and the tv was on the welcome screen. Going to the remote settings/device settings/Power Preferences/ “Restart” also got stuck on Boot like in the morning. What fixed this was going to the iPhone app “Xfinity My Account” then selecting TV, Troubleshoot ...May 18, 2019 ... These steps will work not only for cable boxes, but for other devices as well. For example: Playstation or XBOX.1.3K Messages. Welcome to our community forum, @user_08ca1b! You've reached the perfect place to get help with any questions or concerns you have about your Xfinity service. Voice guidance is a life saver for some customers but it can definitely be a nuisance when you don't need it!Box seems stuck on "preparing you channel lineup" Box seems stuck on "preparing you channel lineup" ... I am able to view my channel lineup in xfinity my account app and watch shows on services requiring xfinity authentication. ... 4 years ago. So it’s new service? Backtrack in your house to where the cables meet, to confirm the cable …I came home today around 4:00 PM and turned my tv on. The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. I unplugged the power for 30 secon...Feb 2, 2022 ... ... Xfinity Flex TV Box videos ... How to adjust TV full screen, get full picture size - TV screen fit ... NO LONGER PAY CABLE TV! (THIS APP OFFERS ...screen and if I choose yes or no, regardless which choice" the Voice Guidance screen comes back up. I checked the cable connection, connection to the TV, the usual stuff and that didn't help. I power cycled the cable box and that didn't help. I called phone support and the agent did a system refresh, which didn't help.Is your Comcast TV stuck on the welcome screen? Watch our step-by-step troubleshooting guide to quickly fix the issue and enjoy uninterrupted viewing. Don't ...Starting with the main tv upstairs on and viewing my existing directtv account I installed a 2 way splitter just as the xfinity cable enters the house. From there 1 wire went to the gateway (Which is up and running no problems) and the 2nd went on the same port on the main splitter that the current directv input was attached to.Xfinity box frozen on welcome screen. Solved. I’ve never had this problem before in my 2 years, it’s stuck on the welcome screen and it was totally fine earlier in the day when I …

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Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Our cable box keeps restarting on its own and then gets stuck on the black "welcome screen." This has been happening multiple times a day for the last couple months.Please help. Archived post. New comments cannot be posted and votes cannot be cast. Hey u/ Alzriso_Gardn this is not the experience we want you to have using our services. I came home today around 4:00 PM and turned my tv on. The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. I unplugged the power for 30 secon...Are you frustrated with your Xfinity device being stuck on the welcome screen? You’re not alone.This common issue can be a source of annoyance, but fear not ...Re: Remote won’t pair light blinking but stuck on pair your remote screen. @Gigiheart, the 3820 requires the cable with the "Long-range Wi-Fi receiver", so make …READ ALSO : Comcast Some Channels Not Working- Here's How To Fix!Method #2 Power Cycle Xfinity A common approach to resolve the stuck welcome screen is to perform a power cycle on your Xfinity box. This method is used to resolve any temporal power issues within your device and firmly restart your Xfinity cable box.READ ALSO : Comcast Some Channels Not Working- Here's How To Fix!Method #2 Power Cycle Xfinity A common approach to resolve the stuck welcome screen is to perform a power cycle on your Xfinity box. This method is used to resolve any temporal power issues within your device and firmly restart your Xfinity cable box.Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Enter 9-8-1 on the remote. If the status light blinks blue twice, the pairing for the remote has been turned off. 0. 2.Connection problems can also contribute to the Xfinity box getting stuck on the welcome screen. Issues with the HDMI cable, for example, can prevent the box from establishing a proper connection with the TV, resulting in the welcome screen freeze. Similarly, problems with the internet connection, such as slow or unstable connectivity, can ...The Xfinity Flex box getting stuck on the welcome screen can be caused by several issues. Here are some of the common reasons why this might happen: 1. …READ ALSO : Comcast Some Channels Not Working- Here's How To Fix!Method #2 Power Cycle Xfinity A common approach to resolve the stuck welcome screen is to perform a power cycle on your Xfinity box. This method is used to resolve any temporal power issues within your device and firmly restart your Xfinity cable box. ….

Video Display. To access Device Settings: Press the xfinity button on your remote. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings. Press OK.Hand-tighten the cable connections to ensure that they are not loose. Restart your Xfinity Flex as well as the TV it is attached to. Confirm that the TV is set to the proper input settings. 5. Apps Fail to Load on the Home Screen. If apps fail to load on the Xfinity Flex, it is usually an internet connection issue.Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.is the flex box an Xi5 or Xi6 wireless? you can connect via ethernet if so to the gateway/modem. I'm trying to set up my Flex box and it's stuck on the screen that says "Welcome. Bienvenido. Bienvenue." I currently provide my own modem/router--is this the issue?Bienvenido. Bienvenue." screen. Solved. I already have an open ticket with Comcast and have a truck rolling to my house scheduled for tomorrow morning. I'm wondering if there …Jul 14, 2022 ... Here are a few troubleshooting tips to help you get the most out of Flex. 0:12 – Voice Remote Pairing | 0:28 – WPS Pairing* | 1:01 ...Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. If you still find yourself having issues, please let us know and we can dig deeper into the issue.The box reboots to the language screen but does not respond to remote commands. No time is indicated on the box, just 00:00. My telephone and internet works but not the X1 box or the auxillary box. Xfinity cable stuck on welcome screen, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]